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Hp Error Code 1002

If I did not even bother about the Windows Service Pack 2, I believe this whole thing would not have even occured. I contacted HP again and told them the whole story requesting a refund and replacement of a laptop with equivalent features but they refused and said just send it back to Can anyone explain to me what is going on? WHAT DO I DO???!?!?!?!?! his comment is here

In rare cases, the disc set might be mislabeled. And if I do how do i do that? I contacted HP/Compaq and they would not, and still believe they will not release the DMI Utility. It appears this error will be present when there is a USB device connected to the notebook. http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Recovery-Error-Code-1002/td-p/11366/page/2

Recovery process freezes when using recovery discs If the recovery process stops responding when using discs, check the following: Clean the discs with disc cleaner or scratch filler and try again. Your pc ran into a problem and needs to restart. If you are still able to use Windows, use the Hardware Diagnostic Tools feature to diagnose the problem. Then I tried it again and the same stuff happened and i got the same error code but this time i clicked cancel, and it said that the recovery is complete,

Clean or repair the disc and try using it again to see if the drive recognizes the disc. The system recovery process deletes all your data. How does HP install software and gather data? Complementary Content Connect with us facebook twitter CNET Reviews Top Categories CNET 100 Appliances Audio Cameras Cars Desktops Drones Headphones Laptops Networking Phones Printers Smart Home Software Tablets TVs Virtual

If the drive fails the testing, you should contact HP support for a replacement drive (depending on your warranty status and circumstances). ___I am an HP employee.• Say thanks by clicking Download Hp Error Code 1002 Repair Tool *Size : 4.5 MB Estimated Download Time <60 Seconds on BroadBand Manual Solution to Resolve Hp Error Code 1002 issues Solution 1: Repair Hp For example, for the HP TouchSmart IQ500 and IQ 800 series, download TSST TS-T633A DVD-R/RW Drive Firmware Update. see this May I know how to download the DMI utility?

To update the firmware, go to the Software and Driver page for your product, look in the Firmware section, and download the firmware update for your CD or DVD drive. Make sure the numbers on the recovery disc match the build ID number before ordering new discs. This software owns a rather huge database which indiates that you can find almost all the latest drivers with DriverTuner. She made recovery disks in 2007 when she got it.

  • By chance I thought about giving the laptop to a family member which led me to format 5 months after purchasing....
  • Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
  • You can find the name of your CD/DVD drive in the BIOS Setup Utility screens or from Device Manager.
  • Starting a recovery with the Recovery Manager If your computer is still working and you can access programs and files, you can use the Recovery Manager to automate system recovery.
  • I guess from now on when i buy a comp it's the first thing i'll do before the refund deadline..I guess talking to tech support and getting the motherboard replaced is
  • Visit now Z7_3054ICK0KGTE30AQO5O3KA30H4 hp-feedback-banner-portlet Actions ${title} Loading...
  • Lets assume that you are running W7 Home Premium 64 bit.
  • You might have to reinsert the disc many times before the recovery software recognizes that the correct disc is in the drive.
  • ERROR 1002 System Recovery Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎02-01-2013 02:34 PM Yes, it will
  • NOTE: Do NOT provide the serial number.

Because the rebill price is so expensive for me. http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Error-code-1002-and-bootmgr-missing/td-p/289626 Error Message 1002 Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search In this case, you must perform a recovery using recovery discs. This usually requires the HDD to be replaced.

However, since this has happened I now know that something is wrong in my computer and it would be a great relief to me if I can get it solved.I have this content You will get a dialog box prompting you to back up data. First Time Here? Step 2 Click "Start Scan" to scan your computer.

Error: Cannot extract the archive The following error message occurs while recovering the computer from recovery discs: Cannot extract the archive This error message is normally caused by a recovery disc Select Advanced Options, and then select System Recovery. So this time my plan was to recover and use it without any of my software loaded and one at a time load up programs trying to find why things were weblink If the number on the recovery discs is not the same as the build ID number, obtain the correct recovery discs.

Check that the data on the discs are good. team that the issue is caused by the DMI error. If the partition will not work, how will the new disks work?

If the error persists, continue using these steps.

There is no need to purchase windows again. My laptop has been pillaged by HP's Total Care tech. After loading my programs and all my files again I started to get the same problems! Specializing in Microsoft Windows.....Supporting all major OEMs including HP Reply 0 0 Highlighted Rainbow Top Student Posts: 3 Member Since: ‎12-21-2008 Message 4 of 20 (47,813 Views) Report Inappropriate Content Re:

Continue reinserting the disc until the message stops and the recovery process continues. Performing a full system recovery takes time (up to two hours) and transfers a large amount of data. If anyone is out of warranty with this problem.... check over here Just to note, the recovery options listed in Windows Backup and Restore is not the same thing as HP's recovery and wouldn't accomplish reinstalling Windows by itself (a Windows disk would

Error Message 1002 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎06-01-2010 01:51 PM OS is not completely installed as They may have put another motherboard on your computer without re-tattoing the hard drive with the same DMI utility.

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