This situation occurs rarely. I've tried unplugging the machine completely, Doing a factory reset, and updating to the latest firmware, but nothing so far has worked. The click, heard for an incoming call, is actually a momentary disconnect of the line. The remote user should make sure paper is loaded in the machine, paper jams are fixed, and any error messages are cleared. 317 The remote machine cannot support a fax reception weblink
View Solution. Reply 0 0 JP64 Honor Student Posts: 2 Member Since: 11-16-2015 Message 7 of 7 (4,726 Views) Report Inappropriate Content Re: i am trying to fax but received a message with Kind Regards,Dragon-Fur Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents Testing Your HP Fax Machine with the HP Fax Test ServiceHP Printers - Network Scanner Turn Error Correction Mode (ECM) off5. http://support.hp.com/us-en/document/buu02549
Reply 0 0 Everyone's Tags: ee View All (1) Highlighted jason_h Regents Professor Posts: 3,962 Member Since: 10-09-2012 Message 5 of 6 (17,055 Views) Report Inappropriate Content Re: hp officejet pro Support Forum Join the conversation! Select a slower reception speed. Ask the remote machine user to reset the remote machine.
There was a communication error with the sending fax machine. Showing results for Search instead for Do you mean or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Had no problem later. Hp Fax Error 388 Press the right arrow and go into the setup menu.2.
This document has all fax error codes so it is handy to bookmark.Fax Error Codes View solution in context Reply 0 0 Travis_C Regents Professor Posts: 4,871 Member Since: 11-22-2011 Message Ecm Setting On Fax The remote machine disconnected immediately before sending any further fax tones or T.30 frames. Thanks! I am sure after spending 4 hours on the phone with HP tech support the last thing you want to do it more troubleshooting but I have some information specific to
Retry the fax reception when telephone line conditions have improved. have a peek at these guys You need to contact your service provider for help to resolve such issues. ===================================================================* I am an HP employee. *** Make it easier for other people to find solutions, by marking How To Disable Ecm On Hp Fax Machine Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Hp Fax Error 322 Ask the community!
However, the ability to send the entire document improves. 329 330 331 The remote machine reported that one or more pages were received (non-ECM mode) with excessive errors. have a peek at these guys I haven't tried that yet. Reply 0 0 nmcclell Top Student Posts: 6 Member Since: 09-20-2012 Message 5 of 7 (4,865 Views) Report Inappropriate Content Re: FAX Error Codes 349 and 351 Options Mark as New Reconfigure the local fax machine to use different configuration settings, enable or disable the ECM setting. 223 ECM 224 The local machine was unable to receive an entire page even after Fax Error 346
The paper is not correctly loaded and the document sensor cannot sense it. Reply 0 0 Rainbow7000 Retired Posts: 15,163 Member Since: 09-02-2013 Message 4 of 4 (1,540 Views) Report Inappropriate Content Re: HP Officejet 6700 Premium Faxing Error 350 Options Mark as New Reconfigure the local fax machine to use different configuration settings, enable or disable the ECM setting. 245 ECM 246 ECM The user of the remote machine pressed the Stop key, causing check over here Retry the fax reception when line conditions might have improved.
Call the telephone provider if line conditions fail to improve 384 The local machine attempted a black JPEG transmission to a machine that does not support this mode. Fax Error 351 For additional information, see Load an original on the scannerglass or Load an original in the automatic document feeder (ADF).NOTE: The ADF is available for some models only.2. Any Ideas?
The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.The call-waiting service can cause this error. Fax Error Codes Ricoh If the remote machine ends the call just as the local machine starts reception, reduce the ring count on the local machine answering setting.
Reply 0 0 Malakty Student Posts: 1 Member Since: 01-08-2014 Message 5 of 7 (11,617 Views) Report Inappropriate Content Re: i am trying to fax but received a message with an Retry the transmission. Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP Connected - Getting the Printer Claim CodeHP ePrintCenter - HP ePrintCenter is RetiredHP Printers - Mobile this content I was on the phone over 4 ours with a tech rep and she was unable to resolve it and said she would refer it to her case manager who would
This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely. Typically this is because the local fax machine answered a voice call. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). The remote user must load a document to send before configuring the machine for polling. 321 322 323 324 There was a communication error with the receiving fax machine due to
These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Select Advanced Fax Setup4. Please take a look through the document linked below.Interpreting Error Codes in Fax Communication Error or Fax History ReportsError Code:344, 345, 346, 347, 348, 349 ECM, 350 ECM, 351 ECM, 352 Errors might still occur, and might result in a degraded image quality on the received page.